UA KA UA, KAHE KA WAI The rain rains, the water flows

No, parking is not included. The Aulani guest parking garage located to the right of the main entrance for self-parking or at the front of the resort for valet service.  

• Self- or valet parking for conference attendees for the full day is $10 per car, per day with NO in/out privileges. Attendees need to bring their parking ticket to the conference. A cashier will be available to validate parking and accept payment.
• Self- or valet parking for overnight guests is $40 per car, per night with in/out privileges. Overnight guests will pay for parking through their hotel reservation.

Yes, Aulani offers an online check-in service within 10 days of arrival. To use the online check-in service, visit MyDisneyReservation.com/Aulani. Upon arrival, show a valid photo ID at the designated online check-in area at the resort. 

The closest restrooms to Aulani's conference area can be found inside the ʻEwa Tower. Follow the walkway between the Kīpuka Courtyard and Kīpuka Lawn (see map) to reach the tower. The restrooms are located past the sliding glass doors and to the left. 

Complimentary wifi will be available in room and throughout the conference meeting areas.

Yes, some sessions have been approved for Drinking Water Operator CEUs and some sessions are being considered for Wastewater Operator CEUs and pending Board of Certification approval. Those wishing to earn CEUs will need to make sure they check-in and check-out of each eligible session. Check-in/out will involve scanning the session QR code and the individual's unique QR code found on the conference badge.

PDFs of speaker presentations and any related materials provided during their sessions will be made available to conferees after the day's sessions are completed or as soon as they become available to conference staff for posting. After the event, conference attendees will receive an email notification when all presentations have been posted.

Guests may be registered as a non-conferee in order to attend the Meet & Greet on Wednesday, October 15, 2025, and the annual banquet and the William Y. Thompson Award and Passing of the Gavel ceremonies on Thursday, October 16, 2025.

Yes, following the registration period, confirmed registrants will begin receiving periodic email notifications with information and updates about the conference. In the case of bulk registrations for an organization, the billing contacts will receive a recap email confirming the list of registrants associated with their contact information.

No, onsite registration will not be available for the 2025 Annual Conference. 

While conference registration is full and closed, there is a waitlist; however requests will only be accommodated should space allow it. As slots open, Full Registration - Late Rate - $550 -- will be offered to those on the waitlist in the order received and continue down the list until filled. Waitlist registrations are due upon receipt of the invoice. 

Conference registration and optional fees may be paid by check or credit card. A credit card surcharge may apply. Payments must be received by Monday, October 6, 2025. Unpaid conference registrations will be cancelled as of Tuesday, October 7, 2025, and available slots offered to the waitlist.